The LFA made it into the 2011 Sports Illustrated Swimsuit Edition Magazine!

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We wanted to *Congratulate* Carolyn! She is driving off today in the new RX 350. She said, "I never imagined in all my dreams that I would ever own a Lexus. It's beautiful!" CONGRATULATIONS! And Happy Valentines Day!

Welcome Jack Briggs!

Please welcome Mr. Jack Briggs to our dealership! Jack Briggs is a new addition to our sales floor and he comes with great knowledge of the Lexus brand.  He has been in the Automotive Industry for 8 years and he particularly loves Lexus because “Lexus is the finest automotive maker in the world”.  Jack was born in Lincoln, Nebraska and has grown to be an avid NU and KU fan.  In his spare time, he enjoys golfing, and watching sports.  He won the State Championship in two swimming events and spent four years in the US Marine Corps.  When we asked him what he is most proud of, he says, “raising all of my children to be successful people”.  Others describe Jack as always being a gentleman, courteous, and professional.

You can reach Jack Briggs at 816-508-3025 if you would like to set up an appointment.

Kurk Lowry Receives Recognition for an Outstanding Job at the 2010 Randy Dorton Hendrick Engine Builders Showdown

Superior Lexus gathered today to recognize Kurk Lowry and his outstanding appearance that he made at the 2010 Randy Dorton Hendrick Engine Builders Showdown. This event was created nine years ago as a way for Rick Hendrick to recognize the talents of his engine employees with the Hendrick Motorsports and the Hendrick Automotive Group. The late Randy Dorton was instrumental in the development of this competition. He was a legendary engine builder who set the bar for future engine builders. The competition couples 12 individuals from Hendrick Motorsports with 12 individuals from the Hendrick Automotive Group. These 12 teams compete in the build-off to determine the best and fastest engine building pair.

Kurk Lowry has been with Superior Lexus for 9 years and exemplifies all the qualities that make an exceptional engine builder. He has always been hard working and continually finds ways to improve. Kurk Lowry, first-time participant, was paired with Mike Maiwald from Hendrick Motorsports and both took second place with an impressive time of 24:18.

Phil Humbert, Executive General Manager and VP, was proud to present Kurk Lowry with an award and the gift of a leather jacket for a job well done. Congratulations Kurk! This is a very impressive and well deserved honor!

Toyota Acceleration Problem Not Caused by Electronic Flaw

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WASHINGTON — The Obama administration's investigation into Toyota safety problems found no electronic flaws to account for reports of sudden, unintentional acceleration and other safety problems. Government investigators said Tuesday the only known cause of the problems are mechanical defects that were fixed in previous recalls.


The Transportation Department, assisted by engineers with NASA, said its 10-month study of Toyota vehicles concluded there was no electronic cause of unintended high-speed acceleration in Toyotas. The study, which was launched at the request of Congress, responded to consumer complaints that flawed electronics could be the culprit behind Toyota's spate of recalls.

"We enlisted the best and brightest engineers to study Toyota's electronics systems and the verdict is in. There is no electronic-based cause for unintended acceleration in Toyotas," Transportation Secretary Ray LaHood said in a statement.

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The worst celebrity Super Bowl ad moments ConsumerMan: Video late fees 'scam' spreads Life Inc.: At a minimum, U.S. is a lot like Greece Toyota has recalled more than 12 million vehicles globally since fall 2009 to address sticking accelerator pedals, gas pedals that became trapped in floor mats, and other safety issues. The recalls have posed a major challenge for the world's No. 1 automaker, which has scrambled to protect its reputation for safety and reliability.

Toyota did not immediately comment on the report. Shares of the automaker climbed on the New York Stock Exchange following the news.

Toyota paid the U.S. government a record $48.8 million in fines for its handling of three recalls. The company has said it has not found any flaws in its electronic throttle control systems and said the previously announced recalls have addressed the safety concerns.

LaHood said engineers from the National Aeronautics and Space Administration "rigorously examined" nine Toyotas driven by consumers who complained of unintended acceleration. NASA reviewed 280,000 lines of software code to look for flaws that could cause the acceleration. Investigators tested mechanical components in Toyotas that could lead to the problem and bombarded vehicles with electro-magnetic radiation to see whether it could make the electronics cause the cars to speed up.

AdChoicesA preliminary part of the study, released last August, failed to find any electronic flaws based on a review of event data recorders, or vehicle black boxes.

Despite its findings, LaHood said the National Highway Traffic Safety Administration was considering new regulations to improve safety. They include requiring brake override systems on all vehicles, standardizing keyless ignition systems and requiring event data recorders, or vehicle black boxes, on all new vehicles.

Transportation officials said they would also consider conducting more research on electronic control systems and review the placement and design of accelerator and brake pedals.

In Tokyo on Tuesday, Toyota reported a 39 percent slide in quarterly profit but raised its full-year forecasts for earnings and car sales. It is a mixed picture for the automaker, which is enjoying booming sales in high-growth markets in Asia, Africa and South America, while facing lingering worries about quality lapses in the U.S.

In addition to the recalls, Toyota began installing brake override systems on new vehicles. The systems automatically cut the throttle when the brake and gas pedals are applied at the same time. The company also created engineering teams to examine vehicles that are the subject of consumer complaints and appointed a chief quality officer for North America amid complaints its U.S. division did not play a large enough role in making safety decisions.

Consumer advocates and safety groups raised concerns that flawed electronics could be causing unwanted acceleration in the Toyotas. They have questioned the reliability of the event data recorders studied by the government, saying they could be faulty or fail to tell the whole story of the individual crashes.

Toyota's safety issues received broad attention from the government after four people were killed in a high-speed crash involving a Lexus near San Diego in August 2009.

NHTSA has received about 3,000 reports of sudden acceleration incidents involving Toyota vehicles during the past decade, including allegations of 93 deaths. NHTSA, however, has confirmed just five of them.

Story: Toyota's profit plunges amid recall concerns
Congress considered sweeping safety legislation last year that would have required brake override systems, raised penalties on auto companies that evade safety recalls and given the government the power to quickly recall vehicles. But the bills failed to win enough support, and it remains unclear if Congress will pursue similar legislation before the 2012 elections.
The National Academy of Sciences is conducting a separate study of unintended acceleration in cars and trucks across the auto industry. The panel is expected to release its findings this fall.



© 2011 The Associated Press. All rights reserved. This material may not be published, broadcast, rewritten or redistributed.

Tips and Tricks- Driving on Snow and Ice

With this winter storm about to hit, it is important to be prepared and know how to drive in the snow, or in icy conditions. First thing, if it's not necessary to leave your house, don't risk it. It's not worth it. Second of all, if you plan on going somewhere, be sure that your vehicle is prepared for the harsh conditions. How can you make sure that your vehicle is ready for harsh winter conditions?


View this video to help prepare you and your vehicle for this winter storm. Yes, this video is annoying and it's obvious that it's important to have good visibility, but it's worth watching. :)


Tips and Tricks- Driving on Snow and Ice

Now that you have your vehicle ready for the winter storm, it’s important to know HOW to drive in the icy and snowy conditions that are about to hit.

1. Drive at a reduced speed! That 65-mph speed limit on the signs on the highway does not apply when roads are covered in snow and ice. Speed limits are there to tell you the MAX and it IS OKAY to go a minimum speed if the weather is unfavorable  besides, accidents at higher speeds are more dangerous. We aren’t California drivers after all… (I’d hate to think how California drivers would handle this mid-west weather! FAIL).

2. Don’t Turn the Wheel Too Suddenly While Driving: On normal roads, it’s okay to ‘whip the wheel’ around turns but on icy and snowy conditions, turning should be done smoothly and deliberately. P.S. Don’t accelerate through turns either while road conditions are icy/snowy. You will fishtail.

3. Keep as much distance between you and the vehicle in front of you as possible! Increase the time and space between your vehicle and others will give you more time to prepare if an accident happens in front of you. More time and space gives you room to breath and room to avoid potential accidents.

4. Driving Uphill- Key: avoid stopping at all costs! Because once you stop, you’re stuck.

5. Driving Downhill- Drive as slow as possible, switch to lower gears to slow down when necessary and try not to use the breaks if possible. Leave plenty of room between you and the vehicle in front of you.

6. Be Alert and Aware- Be aware that daytime melting of snow often means ice at night.

7. Be Smart- Clear off your car before driving. Always keep a full gas tank. Always have a fully charged cell phone. Keep an ice scraper in your car to clear off your windshield before taking a trip.

8. Basically, use your head. :)

This is a must read! Thank you Bob, out of Canada, for the nice words!

We sent out an email blast to wish everyone a Happy New Year and received a very nice email from a recent customer of ours.  We would like to thank all of our customers that make our job fun and enjoyable! It's a pleasure to work with you!

Hi Ken and Kindra and Chris,


And a happy New Year to you!

My wife and I are really enjoying the 2010 LS460! I had no problems getting it across the border thanks to your help. The inspections validated that the Lexus LS460 meets all Canadian specs. I just had to pay the $4000 duty (built in Japan), GST and inspection fees and I was good to go!

I want to say that Superior Lexus really does a Superior job! Chris Nottage was excellent! We made the deal by cell phone as I was coming out of the movie theatre in Chinook Mall in Calgary.
But what really impressed me was that the staff didn't just talk customer service - they walked the talk!

The day after Chris and I reached a deal by telephone was his day off and in order to get all the paperwork in place to meet the Registrar of Imported Vehicles requirements and to get the car home well before Christmas, I had to call just about every department in Superior Lexus. I was so impressed! The people staffing the phones never left me hanging or transferred me to a department where no one answered! They would say, "Well, if you can hang on a minute, I will walk over [to Sales, or Finance or Service] and find someone who can help you!" It was really terrific!

The icing on the cake was that your folks in Finance were able to generate a Bill of Sale and a Title with my name on it and send it to RIV without having received any money! Now that may not be standard practice, but Superior Lexus was willing to do whatever was possible in order to meet my needs. Customer Service isn't just talk at Superior Lexus. It is truly ingrained in the culture of the organization. And that doesn't happen over night!

Anyway, the best of the new year to you and yours!



Chris Nottage can be reached at 816-508-3031!