Richard Murtha: Our *NEWEST* Service Consultant!

“A Word From our Newest Service Consultant here at Superior Lexus South”

                                              Congratulations, Richard on a Job Well Done!!

If you are not familiar with Richard Murtha here at Superior Lexus South, you are missing out! You will normally find Richard hard at work, but hard work is what got him where he is today!

Superior Lexus is the 1st automotive dealership I have worked for, and have been here for 7yrs. I found out about a job opening from the service managers son who I had attended high school with. Teresa Holt had been asking about me for 3 yrs at my previous job to work for her, so I finally came in and applied to become a car wash porter. After working 4 months I then moved over to the New/Pre-owned Detail deptartment cleaning the vehicles for new owners. Being in that department for shortly over one year I just happened to walk by Teresa office and she had mentioned about the Assistant Service Consultant position, in which I signed up for. I never thought I would be working in customer service as I was a very shy person and not the most open or talkative person at all. After waiting patiently for 7yrs a BIG SURPRISE awakens and here at Superior Lexus South I hear we are making a 5th Service Consultant Team which will include myself leading the Pink Team. I’m very stoked about the position and ready to continuously strive to help our guest and welcome them as family just as I have been treated and brought into this fabulous dealership.

During my off time outside of work my biggest enjoyment is riding motorcycles, in which there are a few co-workers who attracted my interest into motorcycles and that’s why I have one now, and am on my 3rd bike and 6th year of riding. I also like to relax at home watching movies. I love food and not afraid to try anything new. Favorites are Italian food and Sushi.

GO RICK! Top Sales Associate of the Month for July!

Congratulations to Rick Miller who was named Sales Associate of the Month for July!

                                   

Rick has been with us for 18 years. Thank you for your hard work Rick. To reach him, call 816-508-3012.

No. 5 Mark Martin Hendrickcars.com Helmet Sweepstakes – Enter Before August 4, 2010

Martin's 32 top ten finishes and 38 lead-lap finishes at Pocono are the most for the NASCAR veteran at any racetrack. Meanwhile his 19 top five finishes rank second -- just behind the 22 he has recorded at Dover. In June at Pocono, Martin started 14th and raced into the top ten before being involved in a last-lap multi-car accident that left him with a 29th-place finish.


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Friendly reminder!

Just a friendly reminder: We are still running specials on the new 2010 ES and IS with financing as low as 1.9% with approved credit! It's the last week of the month so take advantage of this opportunity.

Superior Lexus South - Sales Person of the Month

Congratulations, to Pamala Swail from our Executive General Manager and Vice President Phil Humbert and the staff here at Superior Lexus of Kansas City! Pamala Swail our only Sales Lady here at the original Superior Lexus of Kansas City, has dedicated herself to her clients and earned her the Salesman of the Month Award once again. She has been awarded the prestigious "Sales Person of the Year" several times during her 10 years here at Superior Lexus and has the prized "Rolex Watch Award" to show for it!

Pam and husband, Doug, of 47 years have 3 children and 7 grandchildren. When asked how she is so successful at what she does her reply is "I give sincere personal attention to the needs of my many clientele that have become my friends over 28 years in the Automotive industry. The last 10 years at Lexus have been the best, thanks to all of you!" Our General Manager and Vice President Phil says "She is our Ten Year Senior Female Sales Associate, and has been a previous 'Sales Associate of the Year' and does a great job for us and her customers. We feel lucky to have her here with us at Superior Lexus." For an appointment please reach Pam at 816-508-3018 or e-mail pamala.swail@hendrickauto.com.

July 20, 2010

2011 IS Official Details

The IS model will be receiving some minor updates for new year:

*The HID headlights have been redesigned and now include LED daytime running lights. Update: HID lights are optional on the IS 250 and standard on the IS 350.

*The front grille & front bumper have been reworked.

*The taillights have had an update, along with the tailpipes.

*The steering wheel has been tweaked, and the glovebox now has a nice chrome accent.

New 17″ wheels are standard, new 18″ wheels are optional.

**However, the bigger news is that along minor cosmetic update, the IS 350 will now be available in All-Wheel Drive, which brings the grip and improved traction to the IS’ more powerful engine option.**